Our Repair Process

1

Diagnostic Assessment

We thoroughly examine your device to identify all issues that need to be addressed.

2

Repair Plan

We develop a detailed repair strategy and provide you with a clear estimate.

3

Expert Repair

Our technicians perform the necessary repairs in our secure repair environment.

4

Quality Testing

We thoroughly test your repaired device to ensure everything functions properly.

Hardware Wallet Repair Services

Hardware Wallet Screen Replacement

Screen Replacement & Repair

The screen is the primary interface for your hardware wallet, allowing you to view transaction details and navigate your device. When your screen cracks, shows dead pixels, or stops functioning, we can restore it to like-new condition.

What We Fix:

  • Cracked or shattered screens
  • Dead pixels or display artifacts
  • Unresponsive touchscreens
  • Dim or flickering displays
  • Connection issues between screen and mainboard

Supported Devices:

Ledger Nano S Ledger Nano X Trezor One Trezor Model T KeepKey BitBox SafePal S1

Pricing:

Standard Screen Replacement
$79.99 - $149.99
Touchscreen Replacement
$129.99 - $199.99
Screen Connection Repair
$69.99 - $99.99

*Exact pricing depends on device model and extent of damage

Hardware Wallet Button Repair

Button Repair & Replacement

Physical buttons are crucial for navigation and confirming transactions on your hardware wallet. When buttons become unresponsive, stuck, or completely non-functional, it can prevent access to your digital assets. Our button repair service restores full functionality.

What We Fix:

  • Unresponsive or intermittent buttons
  • Physically stuck or jammed buttons
  • Buttons that require excessive pressure
  • Missing or broken button caps
  • Internal button mechanism failures

Supported Devices:

Ledger Nano S Ledger Nano X Trezor One Trezor Model T KeepKey CoolWallet Ellipal Titan

Pricing:

Single Button Repair
$59.99 - $89.99
Full Button Set Replacement
$89.99 - $129.99
Button Mechanism Repair
$79.99 - $119.99

*Exact pricing depends on device model and complexity of repair

Hardware Wallet Water Damage Recovery

Water Damage Recovery

Liquid exposure is one of the most common and serious threats to hardware wallets. Whether your device was exposed to water, coffee, or other liquids, quick action can significantly improve recovery chances. Our specialized process can often restore functionality even in severe cases.

Our Recovery Process:

  • Complete device disassembly and inspection
  • Ultrasonic cleaning to remove corrosion
  • Component-level board cleaning and repair
  • Corrosion treatment and prevention
  • Comprehensive reassembly and testing

Supported Devices:

Ledger Nano S Ledger Nano X Trezor One Trezor Model T KeepKey BitBox Other Models

Pricing:

Basic Water Damage Recovery
$99.99 - $149.99
Advanced Corrosion Treatment
$149.99 - $199.99
Component-Level Repair
$199.99 - $249.99

*Success rates and pricing vary based on damage severity and time since exposure

Hardware Wallet USB Port Repair

USB/Charging Port Repair

The USB or charging port is a critical component for both power and data transfer on your hardware wallet. Damaged ports can prevent device connection, charging, or firmware updates. Our port repair service restores reliable connectivity.

What We Fix:

  • Loose or wobbly connection ports
  • Ports that fail to charge or connect
  • Physically damaged or bent connectors
  • Internal port solder joint failures
  • Complete port replacement when necessary

Supported Devices:

Ledger Nano S Ledger Nano X Trezor One Trezor Model T KeepKey BitBox Other USB Devices

Pricing:

Port Cleaning & Repair
$69.99 - $99.99
Port Replacement
$89.99 - $129.99
Board-Level Port Repair
$109.99 - $159.99

*Pricing varies based on device model and extent of damage

Hardware Wallet Battery Replacement

Battery Replacement

For hardware wallets with built-in batteries like the Ledger Nano X, battery degradation can significantly impact usability. A failing battery may not hold a charge, cause random shutdowns, or prevent wireless functionality. Our battery replacement service restores full portable operation.

Battery Service Includes:

  • Genuine OEM or high-quality compatible battery installation
  • Safe removal of old battery
  • Battery connection and power management system testing
  • Charge cycle verification
  • Proper calibration for accurate battery level reporting

Supported Devices:

Ledger Nano X CoolWallet S SecuX V20 D'CENT Biometric Other Battery-Powered Wallets

Pricing:

Standard Battery Replacement
$79.99 - $119.99
Premium Battery Upgrade
$99.99 - $139.99
Battery + Charging System Repair
$129.99 - $179.99

*Pricing varies based on device model and battery type

Hardware Wallet Data Recovery

Advanced Data Recovery Consultation

In extreme cases where a hardware wallet has suffered severe damage, our data recovery specialists can provide consultation on potential recovery options. While we prioritize security and never access private keys, we can often restore device functionality to allow you to recover your assets using your backup seed phrase.

Recovery Consultation Includes:

  • Comprehensive device assessment
  • Detailed recovery options explanation
  • Success probability evaluation
  • Security-focused recovery planning
  • Step-by-step guidance for secure self-recovery when possible
Important Security Note: We never ask for, store, or access your recovery seed phrase, PIN, or private keys. Our recovery process focuses on restoring hardware functionality so you can access your wallet using your personal backup information.

Supported Scenarios:

Severe Physical Damage Extensive Water Exposure Fire Damage Electronic Failure Manufacturing Defects

Pricing:

Initial Recovery Consultation
$99.99
Basic Recovery Attempt
$199.99 - $299.99
Advanced Recovery Services
Custom Quote

*Consultation fee applied toward recovery service if you proceed

Our Repair Warranty

90-Day Guarantee

All our repairs come with a 90-day warranty covering any defects in parts or workmanship. If your device experiences the same issue within this period, we'll fix it at no additional cost.

Security Promise

We guarantee that your device's security features remain intact throughout our repair process. Our technicians are trained to maintain the integrity of the secure element and encryption features of your hardware wallet.

Frequently Asked Questions

How long does a typical repair take?

Most standard repairs are completed within 3-5 business days after we receive your device. Complex repairs like water damage recovery may take 5-7 business days. We also offer expedited service for an additional fee.

Is my cryptocurrency safe during the repair process?

Yes. We never request or need access to your PIN, recovery seed phrase, or private keys. All repairs are focused on hardware components only, and our secure repair environment protects your device throughout the process.

Do I need to backup my wallet before sending it for repair?

We strongly recommend ensuring you have your recovery seed phrase safely stored before sending your device for any repair. While our process is designed to preserve data, having your backup available provides additional security.

What if my device can't be repaired?

If we determine your device cannot be repaired, we'll only charge the diagnostic fee. We'll also provide guidance on recovering your assets using your backup seed phrase and recommendations for replacement options.

How do I ship my device to you securely?

After scheduling a repair, we'll provide detailed packaging instructions and a shipping label. We recommend using tracked shipping methods, and for high-value devices, shipping insurance is available at an additional cost.

Do you repair wallets not listed on your website?

Yes! We repair most major hardware wallet brands. If you don't see your specific device listed, please contact us for a consultation. Our technicians are trained on a wide variety of cryptocurrency storage devices.

Ready to Get Your Wallet Repaired?

Contact us today to schedule a repair or request more information about our services.