Privacy Policy

Introduction

Amblercollins ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.amblercollins.com (the "Site") or use our hardware wallet repair services.

We value your trust in providing us with your personal information and strive to maintain that trust. We only collect information that is necessary for the purposes identified in this policy. By accessing our Site or using our services, you consent to the collection and use of information as described in this policy.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Contact us through our website forms
Request a quote for repair services
Schedule a repair service
Subscribe to our newsletter
Engage with us on our Site

The personal information we may collect includes:

Name
Email address
Phone number
Mailing/shipping address
Information about your hardware wallet device (model, issue description, etc.)
Any other information you choose to provide

Device and Usage Information

When you access our Site, we may automatically collect certain information about your device and your usage of the Site, including:

Device type, operating system, and browser type
IP address
Browser language and time zone
Pages viewed and time spent on our Site
Referring website address
Actions taken on our Site

Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Site. This helps us provide you with a good experience when you browse our Site and allows us to improve the functionality of our Site. For more detailed information about cookies and how we use them, please see our Cookie Policy.

How We Use Your Information

We may use the information we collect for various purposes, including to:

Provide, maintain, and improve our services
Process and fulfill repair requests
Communicate with you about your repair service, including status updates
Respond to your inquiries, comments, or questions
Send you technical notices, updates, security alerts, and administrative messages
Provide customer support
Monitor and analyze usage patterns and trends
Enhance the security of our Site and services
Comply with legal obligations
Prevent fraud and other prohibited or illegal activities

Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf and require access to such information to perform these services. These may include payment processors, shipping services, customer service providers, and analytics services.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

With Your Consent

We may share your information with your consent or at your direction.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

In the event of a data breach that affects your personal information, we will notify you in compliance with applicable law.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct inaccurate or incomplete information about you.
Deletion: You have the right to request that we delete your personal information in certain circumstances.
Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Objection: You have the right to object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.

Email Communications

If you no longer wish to receive email communications from us, you can opt-out by:

Clicking the "unsubscribe" link at the bottom of our emails
Contacting us directly with your request

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features or services of our Site. For more information, please see our Cookie Policy.

Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Amblercollins
695 2nd Ave S
Payette, ID 83661
United States

Email: [email protected]
Phone: +1 (208) 739-7277

California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information, including:

The right to know what personal information we collect about you
The right to request deletion of your personal information
The right to opt-out of the sale of your personal information (note that we do not sell personal information)
The right to non-discrimination for exercising your CCPA rights

To exercise your rights under the CCPA, please contact us using the information provided in the "Contact Us" section above.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

If you are in the European Economic Area (EEA), we ensure that your personal data is protected when transferred outside the EEA by using appropriate safeguards in accordance with applicable data protection laws.