Contact Us
Have questions about our hardware wallet repair services? Need to schedule a repair? Our team is ready to assist you. Reach out through any of the methods below.
Get in Touch
Visit Us
695 2nd Ave S
Payette, ID 83661
United States
Call Us
+1 (208) 739-7277
Monday-Friday: 9am - 6pm ET
Saturday: 10am - 4pm ET
Sunday: Closed
Business Hours
Monday-Friday: 9am - 6pm ET
Saturday: 10am - 4pm ET
Sunday: Closed
Send Us a Message
Frequently Asked Questions
How do I ship my hardware wallet to you?
After scheduling a repair through our contact form or phone, we'll provide detailed packaging instructions and a shipping label. We recommend using tracked shipping methods with insurance for valuable devices.
How long does the repair process take?
Most standard repairs are completed within 3-5 business days after we receive your device. Complex repairs may take 5-7 business days. We offer expedited service for an additional fee.
What payment methods do you accept?
We accept all major credit cards, PayPal, and select cryptocurrencies. Payment details will be provided after we assess your repair needs and provide a quote.
Are my digital assets safe during repair?
Yes. We never request or need access to your PIN, recovery seed phrase, or private keys. Our repair process focuses solely on hardware components while maintaining the integrity of your device's security features.